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Store Policy

Welcome to Magangster Graphx! We are dedicated to providing you with an excellent shopping experience. Please review our store policies to ensure a smooth and satisfactory transaction.
 

1. Shipping Policy

  • Processing Time: Orders are processed within 1-3 business days.

  • Shipping Methods: We offer standard, expedited, and overnight shipping options. Shipping fees and delivery times will be calculated at checkout.

  • Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

  • International Shipping: We ship internationally to selected countries. Additional customs fees and taxes may apply.
     

2. Return and Refund Policy

  • Eligibility: Items can be returned within 30 days of receipt. To be eligible, items must be unused, in original packaging, and in the same condition as received.

  • Return Process: To initiate a return, contact our customer service team at [customer service email] with your order number and reason for return. We will provide a return authorization and instructions.

  • Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method within 7-10 business days. Shipping fees are non-refundable.

  • Non-Returnable Items: Certain items, such as personalized products, perishable goods, and clearance items, are not eligible for return.
     

3. Exchange Policy

  • Eligibility: Exchanges are allowed within 30 days of receipt for items of the same or higher value.

  • Process: Contact our customer service team at [customer service email] to arrange an exchange. Follow the return process, and once the original item is received, we will ship the replacement item.
     

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay

  • Google Pay
     

5. Privacy Policy

  • Personal Information: We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy [link to privacy policy] for details on how we collect, use, and safeguard your information.

  • Cookies: Our website uses cookies to enhance your browsing experience. By using our site, you consent to our use of cookies as outlined in our Cookie Policy [link to cookie policy].
     

6. Customer Support

  • Contact: For any inquiries, issues, or assistance, please contact our customer support team at [customer service email] or call [customer service phone number].

  • Hours: Our customer support is available Monday to Friday, 9 AM to 5 PM EST.
     

7. Terms of Service

By using our website and placing an order, you agree to our Terms of Service [link to terms of service]. Please review these terms carefully.
 

8. Promotions and Discounts

  • Coupons and Promo Codes: Promotional codes must be entered at checkout to receive discounts. Only one promotional code can be used per order.

  • Sales and Promotions: Sales and promotions are subject to change and may have specific terms and conditions.

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Thank you for shopping with us at Magangster Graphx. We strive to provide you with the best products and service. If you have any questions or need further assistance, please do not hesitate to reach out to our customer support team.

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